EVP, Customer Success
Roland came to Longview through the merger of the German Business Intelligence (BI) & Business Planning software specialist arcplan and the Corporate Performance Management (CPM) & tax software provider Longview Solutions in 2015. As Executive Vice President, Customer Success Roland is responsible for a global team, dedicated to supporting Longview’s growing international customer community. He and his team are driving customer satisfaction, ensuring that Longview’s client base receives the desired value from Longview’s services and solutions.
Prior to the merger with Longview Roland served as CEO for the arcplan group, being responsible for corporate strategy and execution. Before this role he was responsible for the successful global expansion of arcplan’s operations in North America as a founder, President & CEO of the US based subsidiary. As Managing Director EMEA/APAC he was running the company’s European and Asian operations. In his roles as Director Application Development and CTO he was responsible for the professional services organization, and overall product development respectively. Roland brings over 20 years of in-depth experience in various management and executive functions to this role. During his career he has developed and executed global programs while managing interdisciplinary business units across Europe, North America and Asia-Pacific. Roland has successfully launched new products in new markets and has driven sales and market growth in new regions.
Roland holds a degree in Economics from The University of Münster, Germany.