The Resource Management Agency was formed
in 2005 to optimize the county’s delivery of land use-related services
to provide highest levels of service. The agency’s Building Services,
Planning, and Public Works departments will upgrade to Accela Automation
from a legacy Accela product so that more than 150 staff members can access
and share land use information from a centralized database, improving
the overall efficiency of key county functions and operations and enabling
more accurate and timely response to customers.
Several Building Services development programs in particular will benefit
from implementation of the Accela solution: fast-track permit center plan
reviews, next day inspections, computer tracking of permits, and coordination
with sister agencies to ensure efficient and effective construction services.
“Our mission is to deliver exceptional public service,” said
Tim McCormick, director of Building Services. “Accela’s automated
technology solutions will help us function as a meaningful and responsible
agency to achieve quality long-range planning and deliver effective development
and administration of construction and land use policies.”
The county also selected additional Accela applications that will enhance
the functionality of Accela Automation solutions to facilitate sharing
of GIS information from a centralized database, enable field staff to
work more efficiently in conducting inspections, and provide residents
with the ability to apply for and obtain permits online:
Accela GIS™
seamlessly integrates with Accela Automation to provide powerful real-time
visual analysis to enhance land use, zoning, and infrastructure data.
It allows creation of multiple map layers, automated map analysis, parcel
and asset inventory management, direct editing of GIS data or files, and
auto-distribution of information to mailing lists. It is built on the
ArcIMS™ platform by ESRI®.
Accela Wireless™
is a mobile government software application that allows government staff
to perform their jobs from the field for inspections, code enforcement,
work orders, and service requests. Optimized for Intel Centrino® Mobile
Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet
PCs running on the Microsoft Pocket PC 2003, Windows Mobile 5, Windows
2000, or Windows XP operating systems.
Accela Citizen Access™
provides real-time, direct access via the Internet to agency permit and
land management activities. Online permit applications can be configured
to allow citizens and businesses access to apply and pay for permits,
schedule inspections, check the status of a permit or inspection, or print
an approved permit directly from the Internet 24 hours a day, seven days
a week.
The county is financing the upgrade to Accela Automation through Accela
Financial Services™, which provides low interest rate, municipal
lease purchase financing for government agencies.
“We applaud Monterey County for recognizing the enormous potential
of utilizing the best technology available to deliver the best customer
service possible,” said Maury Blackman, Accela president and CEO.
“We are pleased to add the county to a growing list of clients who
are upgrading to Web-based solutions and look forward to supporting their
important goals.”
About Monterey County
Monterey County is a major tourist destination on California’s Pacific
coastline. Its 3,771 sq. miles include such attractions as Big Sur, Pebble
Beach, and Monterey Bay. Monterey County is home to a population of approximately
425,000. The City of Salinas is the County Seat. For more information,
please visit www.co.monterey.ca.us.
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