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Senior Technical Consultant
Location: Central
US/East Coast | Department: Services
Job Description
Serves as an integral member of Accela’s Technical Services team,
providing complex implementation-related technical consulting services
on a variety of Accela projects nationwide. Works in conjunction with
Accela Project Managers to provide professional implementation services
as a part of cross-functional implementation teams. Performs analysis
of clients’ hardware and hosting environments and makes recommendations
for appropriate hardware, operating systems, software, and related costs.
Provides technical configuration services for Accela’s web-based
products, wireless application, and integrated voice response system.
Participates in sales efforts for Accela products by reviewing project-specific
technical requirements, assessing the suitability of Accela products for
a project, and documenting hardware and hosting environment requirements.
Extensive nationwide travel on short notice is required as a part of this
position.
Required Qualifications
•Comfortable working directly with a variety of clients
either in person or remotely.
• Ability to effectively communicate with clients’ technical
staff on complex technical issues.
• Must have strong analytical skills, and the ability to document
findings in a format that is easily understood by individuals
without extensive technical backgrounds.
• Excellent verbal and written communication, analytical, and presentation
skills are required.
• Must be comfortable working in a cross-functional team environment
to analyze and develop conceptual designs and network diagrams
for client systems, including hardware and software requirements.
• Five years of experience in defining, documenting and deploying
complex technical solutions as a part of software solutions
implementation.
• Ability to troubleshoot technical issues with minimal supervision.
• A Bachelor’s Degree in Computer Science or equivalent is
required.
• Experience with ASP, HTML, Cold Fusion, XML, VXML, JavaScript,
VoIP against Digital or Analog, and SIP required.
• Knowledgeable with Network Infrastructure including DNS, DHCP,
IP Routing, TCP/IP, and firewall technology.
• Knowledgeable with IIS use and installation.
• Experience installing client-server software.
• Knowledgeable with SQL Server 2000 to include Transact-SQL, Stored
Procedures, Functions, and Performance Tuning.
• Knowledgeable using Oracle 8i or higher to include PL/SQL and
SQL Plus and ability to read and create SQL.
• Knowledgeable using and installing Windows 2000/2003 server.
Desired Qualifications
• Experience working with government agencies preferred.
• Previous experience using Accela applications a plus.
• Experience with ARC IMS and/or ARC SDE and GIS technology (map
viewers, terminology, and administrative tools) a plus.
• Experience with Nuance IVR Software a plus.
• Any of the following certifications is a plus: MCSE, MCDBA, OCP
To Apply: Please submit a cover letter and resume along
with salary requirements.
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