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Product Manager – Accela Citizen Access
Location: San Ramon,
CA | Department: Product Management
The Product Manager – Accela Citizen Access reports to the Vice
President, Product Management, who is responsible for overseeing the activities
of the Product Management department. The Product Management team is responsible
for product planning and execution throughout the product lifecycle, including:
the definition of the market/opportunity, defining the product vision,
gathering and prioritizing product and customer requirements, and working
closely with all organizational units to ensure that profitability and
client satisfaction goals are met. Product Managers also ensure that their
product line(s) supports the organization’s overall strategy and
mission for Accela’s Internet-based product solutions for government
agencies and their constituents.
Primary Responsibilities
• Manage the Accela Citizen Access product line
across multiple solution lines, including product vision, strategy and
planning, product requirements definition and documentation, and product
release schedule
• Work in conjunction with a team of Senior Product Managers, Product
Managers, and UX Designers that provide ongoing management
for existing products
• Assess clients’ and prospects' needs, technology trends,
and major competitors in order to synthesize product requirements;
utilize market/client/industry research and analysis to develop and maintain
a long-range product road map
• Develop Functional Requirements Documents that define product
enhancements and development initiatives
• Manage the development of prototypes illustrating specific product
enhancements and development initiatives
• Assume ultimate ownership of all product deliverables throughout
all phases of the Product Life Cycle
• Assume direct ownership of key product deliverables such as concept
and requirements definition documents, and sales and marketing
tools
• Coordinate and manage the efforts of cross-departmental personnel
during the Product Life Cycle
• Facilitate business process changes as required to improve organizational
and product line performance
• Regularly interact with industry leaders and target users in order
to stay abreast of industry changes
• Participate in product design activities that generate user friendly
solutions that provide clear end-user benefits and differentiation
from competitor products
• Up to 10% travel required
Job Qualifications
• Undergraduate degree in Computer Science, Engineering,
Business, Marketing, or other technology or internet-
related field.
• Minimum 3 years experience with the full lifecycle of product
development
• Product management experience at a web-based services company
desirable
• Domain experience with public facing, citizen-oriented applications
highly desirable
• Government-sector experience, especially in the area of public-facing
services for Permitting, Planning, Licensing, and/or Service
Request desirable
• Goal-oriented, with ability to not only conceptualize products
but also manage and optimize them throughout their lifecycle
• Strong organizational skills, with the ability to manage
and develop various products at different stages
• Excellent communication skills, to both internal and external
stakeholders, both oral and written, including authorship
of product-related documentation
• Must work well in a team, fast-paced, and deadline-driven
environment
• Working knowledge of technology components: Internet- and
portal-based solutions, multi-tiered architectures, GIS, JAVA,
RDBMS, and XML
To Apply: Qualified applicants may submit a
cover letter and resume along with salary requirements, in confidence
to: jobs@accela.com.
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